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So, joining the One UI 4 beta program might help you solve the problem. This gives more credibility to the alleged response from Samsung support. Having said the above, Samsung could have solved the problem in Android 12 beta, according to some reports: Source The issue could be solved on Android 12 beta So, the solution to the bug would arrive in the next stable update. ‘There was change in HAL to stop the threads internally in HAL during pause as there is no pause command to HAL Problem Countermeasure : Issue is fixed in the next version’
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Samsung’s support reportedly replied as follows: SourceĪ few days later, the user would have been contacted back. Support would have responded that they would send new updates on the matter soon. Samsung allegedly aware, the fix would arrive in the next stable updateĪ user reports having contacted Samsung, describing all the problems suffered and the methods tried to solve them.
#Boards and beyond videos keep freezing update
In addition, although many reports are from T-Mobile users, the update has its origin in Samsung and not in the carrier. Is anyone else having this issue? (UPDATE: This Is A Samsung Update ) Not Tmobile This update would have started shipping on October 16, so the bug would have been around for a month. The issues would have started from the most recent stable update. Video freezes issues on Galaxy S21 series would have started from the last stable update Meanwhile, the audio playback on videos continues. It should be noted that the problem affects the image in the videos. This is so aggravating having to restart almost all videos. My Galaxy S21 video freeze and audio continues on most all apps and browser! There are so many complaints about this, it would seem something can be done about a Flagship phone that cost me about $1,400 US. This is legit the first issue I’ve ever had with an update from either Samsung, and it’s garbage.
#Boards and beyond videos keep freezing full
I will have to reload the video to get a full playthrough. This is the latest Samsung software update, ever since I downloaded this last one, videos from all sources (IG, Snap, Youtube) will play for a few seconds, then the video freezing while the audio continues. The issue would even affect video calling apps like zoom and others. Users of the aforementioned devices report that they are suffering from annoying video freezing on apps such as YouTube, TikTok, Facebook, Instagram, or Snapchat ( 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13). Samsung Galaxy S21 Plus, S21 Ultra and S21 video freezes while playing issue The Samsung Galaxy S21 series is having some problems while playing videos in many applications.Īccording to reports, the issue reached the Samsung Galaxy S21 Plus, S21 Ultra and S21 with a recent update, and it produces that video playback freezes through many multimedia apps.